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Dell Precision M20 User Manual

Page 92

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Extended memory size has changed —

The amount of memory recorded in NVRAM does not match the memory installed in the computer.

Restart the computer. If the error appears again, contact Dell.

 

Gate A20 failure —

A memory module may be loose.

Reinstall the memory modules

and, if necessary, replace them.

 

General failure —

The operating system is unable to carry out the command. The message is usually followed by specific information—for

example, Printer out of paper. Take the appropriate action.

 

Hard-disk drive configuration error —

The computer cannot identify the drive type. Shut down the computer,

remove the hard drive

, and

boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard-Disk Drive
tests in the

Dell Diagnostics

.

 

Hard-disk drive controller failure 0 —

The hard drive does not respond to commands from the computer. Shut down the computer,

remove

the hard drive

, and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the

problem persists, try another drive. Run the Hard-Disk Drive tests in the

Dell Diagnostics

.

 

Hard-disk drive failure —

The hard drive does not respond to commands from the computer. Shut down the computer,

remove the hard

drive

, and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem

persists, try another drive. Run the Hard-Disk Drive tests in the

Dell Diagnostics

.

 

Hard-disk drive read failure —

The hard drive may be defective. Shut down the computer,

remove the hard drive

, and boot the computer

from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run
the Hard-Disk Drive tests in the

Dell Diagnostics

.

 

Insert bootable media —

The operating system is trying to boot to a nonbootable CD. Insert a bootable CD.

 

Invalid configuration information-please run System Setup Program —

The system configuration information does not match the

hardware configuration. The message is most likely to occur after a memory module is installed. Correct the appropriate options in the

system setup

program.

 

Keyboard clock line failure —

For external keyboards, check the cable connection. Run the Keyboard Controller test in the

Dell Diagnostics

.

 

Keyboard controller failure —

For external keyboards, check the cable connection. Restart the computer, and avoid touching the keyboard

or the mouse during the boot routine. Run the Keyboard Controller test in the

Dell Diagnostics

.

 

Keyboard data line failure —

For external keyboards, check the cable connection. Run the Keyboard Controller test in the

Dell Diagnostics

.

 

Keyboard stuck key failure —

For external keyboards or keypads, check the cable connection. Restart the computer, and avoid touching the

keyboard or keys during the boot routine. Run the Stuck Key test in the

Dell Diagnostics

.

 

Memory address line failure at address, read value expecting value —

A memory module may be faulty or improperly seated. Reinstall the

memory

modules and, if necessary, replace them.

 

Memory allocation error —

The software you are attempting to run is conflicting with the operating system, another program, or a utility.

Shut down the computer, wait 30 seconds, and then restart it. Try to run the program again. If the error message still appears, see the
software documentation.

 

Memory data line failure at address, read value expecting value —

A memory module may be faulty or improperly seated. Reinstall the

memory

modules and, if necessary, replace them.

 

Memory double word logic failure at address, read value expecting value —

A memory module may be faulty or improperly seated.

Reinstall the

memory

modules and, if necessary, replace them.

 

Memory odd/even logic failure at address, read value expecting value —

A memory module may be faulty or improperly seated. Reinstall

the

memory

modules and, if necessary, replace them.

 

Memory write/read failure at address, read value expecting value —

A memory module may be faulty or improperly seated. Reinstall the

memory

modules and, if necessary, replace them.

 

No boot device available —

The computer cannot find the hard drive. If the hard drive is your boot device, ensure that the drive is installed,