Dell V715w All In One Wireless Inkjet Printer - Manual (Page 128)

Photos do not transfer from a memory card across a wireless
network
If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following:
M
AKE SURE THAT BOTH THE PRINTER AND THE DESTINATION COMPUTER ARE TURNED ON AND
READY
S
ELECT THE CORRECT COMPUTER NAME FROM THE LIST ON THE PRINTER
M
AKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE
If your wireless connection is down, then use a USB cable to connect your printer to your computer.
Network troubleshooting
• “Network troubleshooting checklist” on page 128
• “The Continue button is unavailable” on page 129
• “Cannot print and there is a firewall on the computer” on page 131
• “Communication with printer lost when connected to Virtual Private Network (VPN)” on page 131
Network troubleshooting checklist
Before beginning to troubleshoot the wireless printer, verify the following:
General Networking
Make sure:
• The printer, the computer, and the wireless access point are all plugged in and turned on.
• The wireless network is working properly.
Try accessing other computers on your wireless network. If your network has Internet access, try connecting to
the Internet over a wireless connection.
• The printer driver is installed on the computer from which you are performing a task.
• The correct printer port is selected.
• The IP address, gateway, and network mask are correct for your network.
Print a network setup page from the printer to check the network settings.
• All switches, hubs, and other connecting devices are turned on.
Ethernet Networking
Make sure:
• The Ethernet cable and connectors are not damaged.
Check the connectors at both ends for any obvious damage. If possible, use a new cable. Damage to the cable
may not be obvious.
• The Ethernet cable is firmly plugged in to the printer and to the network hub or wall connection.
Troubleshooting
128