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Printer problems – Dell Dimension E521 User Manual

Page 44

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44

Solving Problems

Printer Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

NOTE:

If you need technical assistance for your printer, contact the printer’s manufacturer.

I

F

THE

POWER

LIGHT

IS

BLINKING

AMBER

The computer is receiving electrical power, but an

internal power problem might exist.

• Ensure that the voltage selection switch is set to match the AC power at your location (if applicable).

See "Back View of the Computer" on page 13.

• Ensure that the 12-volt power connector (12V) is securely connected to the system board (see "System

Board Components" on page 65).

E

LIMINATE

INTERFERENCE

Some possible causes of interference are:

• Power, keyboard, and mouse extension cables
• Too many devices on a power strip
• Multiple power strips connected to the same electrical outlet

C

HECK

THE

PRINTER

DOCUMENTATION

See the printer documentation for setup and

troubleshooting information.

E

NSURE

THAT

THE

PRINTER

IS

TURNED

ON

C

HECK

THE

PRINTER

CABLE

CONNECTIONS

• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer (see "Setting Up a

Printer" on page 15).

T

EST

THE

ELECTRICAL

OUTLET

Ensure that the electrical outlet is working by testing it with another

device, such as a lamp.

book.book Page 44 Monday, July 23, 2007 3:47 PM