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Network problems – Dell Dimension E521 User Manual

Page 42

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42

Solving Problems

Network Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

R

ESTART

THE

COMPUTER

1

Simultaneously press to display the Start menu.

2

Type

u

, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press .

3

After the computer turns off, reconnect the mouse cable as shown on the on the setup diagram for your
computer.

4

Start the computer.

E

NSURE

THAT

THE

U S B

PORTS

ARE

ENABLED

IN

THE

SYSTEM

SETUP

PROGRAM

See "System

Setup" on page 111)

T

EST

THE

MOUSE

Connect a properly working mouse to the computer, and try using the mouse.

C

HECK

THE

MOUSE

SETTINGS

1

Click the Start button, click Control Panel, and then click Printers and Other Hardware.

2

Click Mouse.

3

Try adjusting the settings.

R

EINSTALL

THE

MOUSE

DRIVER

See "Reinstalling Drivers" on page 54.

R

UN

THE

H

ARDWARE

T

ROUBLESHOOTER

See "Resolving Software and Hardware Incompatibilities"

on page 55.

C

HECK

THE

NETWORK

CABLE

CONNECTOR

Ensure that the network cable is firmly inserted into

both the network connector on the back of the computer and the network port or device.

C

HECK

THE

NETWORK

LIGHTS

ON

THE

BACK

OF

THE

COMPUTER

If the link integrity light is off,

that indicates no network communication exists. Replace the network cable. For a description of
network lights, see "Controls and Lights" on page 109.

R

ESTART

THE

COMPUTER

AND

LOG

ON

TO

THE

NETWORK

AGAIN

book.book Page 42 Monday, July 23, 2007 3:47 PM