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Dell W1900 User Manual

Page 34

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34

Troubleshooting Your TV Display

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No sound

1

Ensure mute is not turned on. Pressing the Mute button on

the remote control turns the mute function on and off.

2

If only certain TV channels do not have sound, then you need to

correct the Input Select menu in the OSD (see "Input Select

Menu" on page 24).

3

Verify that the audio cables are firmly connected to both the

audio input connectors on your TV display and audio output

connectors on your devices. Ensure that the cable colors match

the connectors colors.

4

Also, ensure that the audio cables are connected to the same

row as the video cables. See "About Your TV Display" on page 5

for the location of the connectors.

5

Reconnect the device using the same type of connector. For

example, if you are using the composite connector on the

bottom, try connecting the device to the composite connector

on the side of the TV display. See "About Your TV Display" on

page 5 for the location of the connectors.
After you connect the device, change the input source in the

OSD. See "Input Select Menu" on page 24 for more

information.

6

Connect the device using a different connector. For example,

if you are experiencing the problem using a composite

connector, try using the component connector.

NOTE:

To connect to a different connector, you need the

appropriate cables for that connector. See your device

documentation for a list of supported connections.

After you connect the device, change the input source in the

OSD. See "Input Select Menu" on page 24 for more

information.

7

Test the device on a different TV.

8

If you are using PIP/POP/PBP, ensure the proper Audio Source is

selected. Press

Menu on your remote control, and select

PIP/POP/PBP.

Double image or no image with DVD

Turn off the progressive scan on the DVD player. Your Dell™

TV display offers built-in deinterlacer that is equal to or better

quality than the deinterlacer on your DVD player. For more

information about progressive scan on your DVD player, see the

documentation for your DVD player

Picture is too dim or too bright

Update the color settings in the OSD. Press Menu on the remote

control and select Picture.

Problem

Possible Solution