Dell Dimension 4500S - Manual (Page 41)

S o l v i n g Pr o b l e m s 41
HINT: Dell does not
cover the printer’s
warranty. If you need
technical assistance for
your printer, call the
printer’s manufacturer.
See the printer
documentation for the
correct phone number.
E LIMINATE INTER FERENCE — Electrical appliances on the same circuit or
operating near the computer can cause interference. Other causes of interference
are:
• Power extension cables
• Keyboard and mouse extension cables
• Too many devices on a power strip
• Multiple power strips connected to the same electrical outlet
C HECK THE PRINTER DOCUMENTATION — See the printer documentation
for setup and troubleshooting information.
E NSURE THAT THE PRINTER IS TURNED ON — See the printer
documentation for power button information.
V ERIFY THE PRINTER CABLE CONNECTIONS
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the
computer (see page 18).
T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is
working by testing it with another device, such as a lamp.
V ERIFY THAT THE PRINTER IS RECOGNIZED BY W INDOWS®
1 Click the Start button.
2 Click Control Panel.
3 Click Printers and Other Hardware.
4 Click View installed printers or fax printers. If the printer is listed, right-click
the printer icon.
5 Click Properties, and then select the Ports tab. For a parallel printer, ensure
that the Print to the following port(s): setting is LPT1 (Printer Port). For a
USB printer, ensure that the Print to the following port(s): setting is USB.
R EINSTALL THE PRINTER DRIVER — See the printer documentation for
instructions.