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Cd drive problems – Dell Dimension 4500S User Manual

Page 28

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28

S o l v i n g Pr o b l e m s

www

.dell.com | support.dell.com

CD drive problems

HINT:

High-speed CD

drive vibration is normal
and may cause noise. This
does not indicate a defect
in the drive or the CD.

C

LEAN

THE

DRIVE

Use a commercially available cleaning kit.

A

DJUST

THE

W

INDOWS

VOLUME

CONTROL

Click the speaker icon in

the lower-right corner of your screen.

• Ensure that the volume is turned up by clicking the slidebar and dragging it

up.

• Ensure that the sound is not muted by clicking any boxes that are checked.

T

EST

THE

DRIVE

WITH

ANOTHER

C D —

Insert another CD to eliminate

the possibility that the original CD is defective.

C

HECK

THE

SPEAKERS

AND

SUBWOOFER

See "Sound and Speaker

Problems" on page 43.

E

NSURE

THAT

W

INDOWS

RECOGNIZES

THE

DRIVE

Double-click My

Computer on the desktop. If the CD drive is not listed, perform a full scan with
your antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive.

C

LEAN

THE

DISC

See the

Tell Me How

help file for instructions on

cleaning your CDs. To access help files, see page 26.