Dell Inspiron 1720 (Mid 2007) - Manual (Page 124)

124
Troubleshooting
Printer Problems
Fill out the "Diagnostics Checklist" on page 176 as you complete these
checks.
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE:
If you need technical assistance for your printer, contact the printer’s
manufacturer.
C HECK THE PRINTER DOCUMENTATION — See the printer documentation for
setup and troubleshooting information.
E NSURE THAT THE PRINTER IS TURNED ON
C HECK THE PRINTER CABLE CONNECTIONS —
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and
the computer.
T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
V ERIFY THAT THE PRINTER IS RECOGNIZED BY W INDOWS —
1 Click Start → Control Panel→ Hardware and Sound→ Printers.
2 Right-click the printer icon.
3 Click Properties, and then click the Ports tab. For a parallel printer, ensure
that the Print to the following port(s): setting is LPT1 (Printer Port).
For a USB printer, ensure that the Print to the following port(s): setting is
USB.
R EINSTALL THE PRINTER DRIVER — See the printer documentation for
instructions.
Scanner Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE:
If you need technical assistance for your scanner, contact the scanner’s
manufacturer.