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Software diagnostic tools, Pre-boot system assessment (psa) – Dell Alienware M17x (Mid 2009) User Manual

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CHAPTER 6: TROUBLESHOOTING

Software Diagnostic Tools

Pre-Boot System Assessment (PSA)

The computer runs the Pre-boot System Assessment (PSA), a series of initial tests

of your system board, keyboard, display, memory, hard drive, etc.

To invoke PSA, press to access the Boot Menu. Select “Diagnostics” from the

menu and press .

During the assessment, answer any questions that appear.

If a failure is detected, the computer stops and beeps. To stop the assessment

and restart the computer, press ; to continue to the next test, press ;

to retest the component that failed, press .
If failures are detected during the Pre-boot System Assessment, write down

the error code(s) and contact Alienware (for details, refer to “CONTACTING

ALIENWARE“ on page 90).

If the Pre-boot System Assessment completes successfully, you receive the

message “

Do you want to run the remaining memory tests? This will take about

30 minutes or more. Do you want to continue? (Recommended)”.

Press to continue if experiencing memory issues, else press to finish

PSA testing with the following message “Pre-boot System Assessment complete.

No Diagnostic Utility Partition identified. Select

OK to reboot your system.”

Press to reboot your computer.