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Partial copies or scans of documents or photos, Select a paper size that matches the loaded paper, Scan was not successful – Dell V525w All In One Wireless Inkjet Printer User Manual

Page 144: Check the usb connection, Restart the computer, Scanning takes too long or freezes the computer, Cannot scan to a computer over a network

background image

M

AKE

SURE

THE

DOCUMENT

OR

PHOTO

IS

LOADED

FACEDOWN

ON

THE

SCANNER

GLASS

AND

IN

THE

CORRECT

CORNER

Partial copies or scans of documents or photos

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

M

AKE

SURE

THE

DOCUMENT

OR

PHOTO

IS

LOADED

FACEDOWN

ON

THE

SCANNER

GLASS

AND

IN

THE

PLACEMENT

CORNER

S

ELECT

A

PAPER

SIZE

THAT

MATCHES

THE

LOADED

PAPER

M

AKE

SURE

THE

O

RIGINAL

S

IZE

SETTING

MATCHES

THE

SIZE

OF

THE

DOCUMENT

YOU

ARE

SCANNING

Scan was not successful

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

C

HECK

THE

USB

CONNECTION

1

Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2

Firmly plug the square end of the USB cable into the back of the printer.

3

Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with

.

Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a
defective port.

R

ESTART

THE

COMPUTER

Scanning takes too long or freezes the computer

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

C

LOSE

OTHER

SOFTWARE

PROGRAMS

THAT

ARE

NOT

BEING

USED

R

ESTART

THE

COMPUTER

Cannot scan to a computer over a network

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

M

AKE

SURE

THE

PRINTER

AND

THE

DESTINATION

COMPUTER

ARE

CONNECTED

TO

THE

SAME

NETWORK

Troubleshooting

144