Canon 300 HS User Manual
Page 159

Troubleshooting
159
Shooting movies
Correct shooting time does not display, or stops.
•
Format the memory card in the camera, or use a memory card capable of recording at
high speeds. Even when the shooting time does not display properly, the recorded
video will be the length that it was actually shot
,
appeared on the screen and shooting ended automatically.
The camera’s internal memory was insufficient. Try one of the following:
•
Perform a low-level format of the memory card in the camera
•
Change the image quality setting
.
•
Use a memory card capable of recording at high speeds
.
Zoom does not operate
.
Subject appears distorted.
•
The subject may appear distorted if it passes quickly in front of the camera while
shooting. This is not a malfunction.
Playback
Cannot play back images or movies.
•
If the file name or folder structure is changed on a computer, you may not be able to
play back images or movies. Refer to the Software Guide for information regarding
folder structure or file names.
Playback stops, or audio cuts out.
•
Use a memory card that has been formatted on this camera
,
.
•
If you copy a movie to a memory card that reads slowly, playback may interrupt momentarily.
•
Depending on its capabilities, when playing movies, the computer may drop frames or
the audio may cut out.
Computer
Cannot transfer images to a computer.
It may be possible to solve the problem when the camera is connected to the computer
via cable by reducing the transfer speed.
•
Press and hold down the
n button, then press and hold the o and m buttons
simultaneously. Choose [B] when it appears on the screen, then press the
m button.
Eye-Fi Card
Cannot send images
.