Compaq Presario 5BW474 - Manual (Page 65)

6-10 N EED S OME H ELP ? M Y P RESARIO —G ETTING S TARTED
Symptom
Computer does not respond, or
seems to be locked up.
Hard drive error message is
displayed.
Hard drive fault protection error
message is displayed.
Hard Drive
Problem Solution
Program in use has
stopped responding to
commands. Attempt a normal Windows shutdown. If this
fails, press the Reset button for four or more
seconds to turn off the power. To restart your
computer, press the Reset button again.
Part of hard drive has
failed. Run the Windows Maintenance Wizard to repair
the drive:
1. From the Windows taskbar, click the Start
button.
2. Point to Programs, then Accessories, then
System Tools, and then click Maintenance
Wizard.
3. Select Perform maintenance now.
4. Click OK.
Part of hard drive has
potential to fail or
could already have
failed. Call Compaq Technical Support. Refer to your
Certificate of Warranty for details.