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Setting 911 assist on, To ensure that 911 assist works properly, 512 myford touch – FORD 2013 Explorer v.2 User Manual

Page 512

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WARNING: Always place your phone in a secure location in the
vehicle so it does not become a projectile or get damaged in a

collision. Failure to do so may cause serious injury to someone or damage
the phone which could prevent 911 Assist from working properly.

Note: SYNC 911 Assist feature must be set on prior to the incident.

Note: Before setting this feature on, ensure that you read the 911 Assist
privacy notice later in this section for important information.

Note: If 911 Assist is turned on or off by any user, that setting applies
for all paired phones. If 911 Assist is turned off, a voice message plays
and/or a display message/icon comes on when the vehicle is started after
a previously paired phone connects.

Note: Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.

If a crash deploys an airbag or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
For more information about 911 Assist, visit www.SYNCMyRide.com or
www.syncmaroute.ca.

• For information on airbag deployment, refer to the Supplementary

Restraints System chapter.

• For information on the fuel pump shut-off, refer to the Roadside

Emergencies chapter.

Setting 911 Assist On

Press the information button > Apps > 911 Assist, then select
On.

You can also access 911 Assist by:

• Pressing the Menu icon > Settings > Phone > 911 Assist, or

• Pressing the Menu icon > Help > 911 Assist.
To Ensure that 911 Assist Works Properly
• SYNC must be powered and working properly at the time of the

incident and throughout feature activation and use.

• SYNC 911 Assist feature must be set on prior to the incident.

• A Bluetooth-enabled and compatible phone has to be paired and

connected to SYNC.

• A connected Bluetooth-enabled phone must have the ability to make

and maintain an outgoing call at the time of the incident.

512

MyFord Touch

2013 Explorer (exp)
Owners Guide gf, 2nd Printing
USA
(fus)