Reporting safety defects – BMW 330i Sedan 2005 User Manual
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Communication
s
Reporting safety defects
For U.S. customers
The following applies only to vehicles owned
and operated in the US.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying BMW of North
America, LLC, P.O. Box 1227, Westwood, New
Jersey 07675-1227, Telephone (800) 831-
1117.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However,
NHTSA cannot become involved in individual
problems between you, your dealer, or BMW of
North America, LLC.
To contact NHTSA, you may either call the Auto
Safety Hotline toll-free at 1-800-424-9393 (or
366-0123 in Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation,
Washington, D.C. 20590. You can also obtain
other information about motor vehicle safety
from the Hotline.
For Canadian customers
Canadian customers who wish to report a
safety-related defect to Transport Canada,
Defect Investigations and Recalls, may tele-
phone the toll free hotline 1-800-333-0510, or
contact Transport Canada by mail at: Transport
Canada, ASFAD, Place de Ville Tower C, 330
Sparks Street, Ottawa ON K1A 0N5.
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