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Giving and receiving assistance, Hazard warning system, Emergency request – BMW Z4 sDrive35is 2011 User Manual

Page 209: Hazard warning system 209, Emergency request* 209, Sos button*, refer to, In the vicinity of the interior rearview, Instead, use the, Sos button, refer to

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Giving and receiving assistance

Hazard warning system

The button for the hazard warning system is lo‐
cated on the center console.

Emergency Request*

Requirements

BMW Assist is activated.

Activate BMW As‐

sist, refer to page 181

.

Radio ready state is activated.

The BMW Assist system is logged on to a
wireless network.

The Assist system is operable.

Equipment version with full preparation
package mobile phone. This equipment
makes it possible to send an Emergency
Request even if no mobile phone is paired
with the vehicle.

Once your service contract for BMW Assist ex‐
pires, the BMW Assist system can be deacti‐
vated by a BMW center without you having to
visit a workshop. Once the BMW Assist system
has been deactivated, Emergency Requests are
not possible. The BMW Assist system can be
reactivated by a BMW center after a new con‐
tract has been signed.

Initiating an Emergency Request

1.

Briefly press the cover flap to open.

2.

Press the SOS button until the LED in the
button lights up.

As soon as the voice connection to the BMW
Assist Response Center has been established,
the LED flashes.
Once the BMW Assist Response Center has re‐
ceived your Emergency Request, the BMW As‐
sist Response Center contacts you and takes
further steps to help you. Even if you are unable
to respond, the BMW Assist Response Center
will be able to initiate further steps to assist you
under certain conditions.
If the circumstances allow this, remain in the ve‐
hicle until the connection has been established.
You will then be able to provide a detailed de‐
scription of the situation.
In the event of a BMW Assist Emergency Re‐
quest, data that are used to determine the nec‐
essary rescue measures, such as the current
position of your vehicle if it can be established,
are transmitted to the BMW Assist Response
Center.
If the LED is flashing but the BMW Assist Re‐
sponse Center cannot be heard on the hands-
free system, the hands-free system may be mal‐
functioning. However, the BMW Assist
Response Center may still be able to hear you.
Under certain conditions, an Emergency Re‐
quest is automatically initiated immediately after
a severe accident. This Automatic Collision No‐

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Reference

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