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Frequently asked questions – Dogtra YS300 User Manual

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FREQUENTLY ASKED QUESTIONS

1. How long does it take to fully recharge the

batteries, and how long do the batteries last
after a charge?

uses Lithium Polymer Batteries,

which provide a rapid charge.
It takes 2~3 hours to recharge the batteries if the
batteries are fully discharged.
The LED indicator light stays on red while the
battery is being charged, and the light will
change into a green color and stay on without
blinking when the battery is completely charged.
It may vary from the frequency of uses, but the
batteries should last for about 2 weeks.

2. How tight should the No Bark Collar be

around my dog’s neck?

�The contact points must have direct contact

with your dog’s skin.

�Adjust the contact points so that they are held

firmly against the dog’s skin.

�Check the fit to prevent excessive pressure by

being able to insert one or two fingers between
the contact points and your dog’s skin.

- If the collar is too loose, it can move around

the dog’s neck or the stimulation will not be
consistent, whereas it may be difficult for
your dog to breath if the collar is too tight.

FREQUENTLY ASKED QUESTIONS

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FREQUENTLY ASKED QUESTIONS

�Mark the desired length of the collar with a pen

for future usage.

�If after finding the desired length of collar and

you have excess collar strap, it is okay to trim
off the leftover part with a pair of scissors.

However, be sure to leave extra length, if
necessary, to accommodate the future growth
of the dog.

3. My dog seems to be startled at the static

correction. Will the stimulation harm my dog?

�The Dogtra No Bark Collar is not intended for

the punishment but for the reinforcement of
behavior modification of dogs.

But if your dog is startled when first using the
dogtra No Bark Collar, remove the collar until
your dog is settled. You may want to turn the
collar off, and put the collar back on him for a
day or so, until he is comfortable. Attempt the
collar again at a lower level when you see that
your dog is more accustomed to the collar.

4. How do I get it repaired and get information

about my Dogtra No Bark Collar?

For any questions concerning your Dogtra
products call us Toll free at 1-888-811-9111,
(8:30am-4:00pm, Pacific Standard Time).