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Customer relations, Service request – BMW 2007 bmw 328i User Manual

Page 253

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Opening the start page

1.

"Options" Open.

2.

"Display start page"

Loading a new page

1.

"Options" Open.

2.

"Update"

Cancel

1.

"Options" Open.

2.

"Cancel loading"

Customer Relations

At a glance

Contact Customer Relations for information on
all aspects of your vehicle.

Calling Customer Relations

Vehicles not equipped with BMW

Assist or TeleService

1.

"BMW Assist" or "ConnectedDrive"

2.

"Customer Relations"

The Customer Relations phone number is dis‐
played. If the mobile phone is paired, a connec‐
tion is established to Customer Relations.

Vehicles equipped with BMW Assist or

TeleService

1.

"BMW Assist" or "ConnectedDrive"

2.

"Customer Relations"

3.

"Start service"

Service Request

At a glance

Sends information to your service partner to re‐
quest the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.

Starting a Service Request

1.

"BMW Assist" or "ConnectedDrive"

2.

"Service Request"

3.

"Start service"

A Service Request can be started via a Check
Control message, refer to page

75

.

Seite 253

ConnectedDrive

Communication

253

Online Edition for Part no. 01 40 2 608 633 - 11 09 490

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