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Troubleshooting guide – Culligan Iron-Cleer User Manual

Page 17

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Troubleshooting

Guide

13

Complaint

Problem

Cause

Solution

Iron bleed-

through or

staining.

A. Inadequate backwash

of filter

1. Plugged drain line flow

control

1. Call your Culligan

dealer for service.

2. Insufficient water supply

from well.

2. Check for minimum

specified flow and

pressure requirements of

filter system.

3. Plugged aeration tank

inlet diffuser or pick-up tube.

3. Call your Culligan

dealer for service.

4. Media bed fouled.

4. Call your Culligan

dealer for service.

B. Fails to regenerate

1. Interrupted electrical

service.

1. Assure continuous

electrical supply (check

plug, breaker, fuses, etc.).

2. Faulty circuit board.

2. Replace circuit board.

3. Faulty drive motor.

3. Replace drive motor.

4. Circuit board set

incorrectly.

4. Reset circuit board.

C. Water contaminant

levels are greater than

limits established by

Culligan.

1. It is not uncommon for

local water conditions to

change.

1. Call your Culligan

dealer for service.

D. Inadequate aeration

1. Loss of air through inlet

check valve.

1. Call your Culligan

dealer for service.

2. Loss of air through air

leak.

2. Call your Culligan

dealer for service.

3. Faulty aeration pump.

a. Electrical failure

a. Assure permanent

electrical service (check

plug, breaker, fuses,

terminal block on control

valve, etc.).

b. Pneumatic failure

b. Call your Culligan

dealer for service.

c. Damp environment

c. Call your Culligan

dealer for service.

4. Air loss through high

demand .

4. Call your Culligan

dealer for service.

E. Exceeding

recommended filter

system flow rate.

1. Service flow rate demand

is higher than filter system

design flow rate.

1. Call your Culligan

dealer for service.

F. Regeneration during

service flow demand.

1. Time of day set

incorrectly.

1. Call your Culligan

dealer for service.

G. Raw water bleeding

through filter.

1. Internal control valve

leak.

1. Call your Culligan

dealer for service.