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Troubleshooting – SONIQ DVP1000 User Manual

Page 40

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• Make sure the AC power cord is securely plugged into an AC outlet.

• Turn the power off and then back on.

• Check that the battery pack is charged. If not, recharge it.

• Check that the battery is inserted in the “+” and “-” direction properly.

• The batteries may be dead. Replace them with new batteries.

• Check that the signal transmission is directed at the remote control sensor
on the DVD player.

• Remove the obstacle between the remote control unit and remote control
sensor.

• Check that the video and audio cables are securely connected.

• Check that the disc is a DVD (region number 1 or all), DVD-RW, AUDIO CD.

• Do not use a disc that has scratches or dirt.

• Check that the label-side of the disc is facing up.

• The pick-up lens of the DVD player may be dirty. Contact the service center

for lens cleaning.

• Check that the TV channel is set to VIDEO or AV if viewing with a TV.

• Check that the LCD display is turned on.

• Check the volume setting. If set to zero, turn up volume level.

• Check that the headphones are plugged into the PHONES jack.
Speakers cannot be used with the headphones.

• Check that the DVD player is in the DVD mode and not in the INPUT mode.

• Use a disc without scratches or dents.

• Check that the video or audio cable is securely connected.

• Check that the DVD player is in the INPUT mode and not in the DVD mode.

Power does not turn on or

suddenly turn off.

Battery pack is in place but
the power does not turn on
or suddenly turns off

Remote control does
not work

No picture or sound

Symptom

Check

No picture

No sound

No picture and sound

Distorted video or sound

While in the input mode,
no picture is output from
the external component
to the DVD player

Troubleshooting

If your DVD player does not seem to be functioning properly, check the items below before you contact
an authorized service center.

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