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Sindoh A610dn User Manual

Page 120

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Troubleshooting

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14

Problem 12: The printer is on but it does not print.

Solution: Check if the cartridge has been properly installed.

Check that the USB cable, network cable, and Wi-Fi module are connected correctly on
the rear side of the printer.
To check the function of the wired network cable or Wi-Fi module, see “Trouble 15 Network
Connection Failure”.

Problem 13: Paper is not fed from tray 1.

Solution: 1) Remove paper from Tray 1 and blow in between the sheets for better feeding.

2) Select Tray 1 from the printer driver or control panel.

3) Do not overload the tray.

4) Adjust paper width and length guides to fit paper size.

Problem 14: Paper is not fed from tray 2.

Solution: 1) Select the tray 2 from the printer driver or control panel.

2) Push tray 2 in properly.

3) Press the metal place in tray 2, and then push the tray 2.

(When the tray 2 enters the device, the metal plate goes up.)

4) Do not overload the tray 2 past the height meter.

5) Adjust paper width and length guides to fit paper size.

6) Remove paper from Tray 1 and blow in between the sheets for better feeding.

Problem 15: After jammed paper has been removed, the control panel still displays [Paper Jam].

Solution: 1) Remove paper from the paper path.

2) Press 【 】 or open and close the front cover to restart the printer.

3) Insert the cartridge.