Troubleshooting 37 – Canon QT5-0385-V01 User Manual
Page 41

Troubleshooting
37
Printed Ruled Lines
are Displaced
Print head is
misaligned
Align the print head. Refer to
“Aligning Print Head-Auto head align” in the
Direct Printing Guide
.
Print Quality not set
properly
Be sure to set the
Print Quality setting to High in Windows, or Fine in
Macintosh.
1. Open the printer properties dialog box.
2. On the
Main tab, click High for the Print Quality setting.
When you cannot choose the
High setting or when the print quality does
not improve, select
Custom, click Set and then adjust the Quality bar for
higher print quality.
1. Open the
Print dialog box.
2. Select
Quality & Media from the pop-up menu and then click Detailed
Setting.
3. Drag the
Print Quality slide bar to Fine end.
Printed Paper Curls
or Ink Blots
Paper being used is
too thin
Use photo paper such as Canon’s Photo Paper Pro to print photos or pictures
in deep color that have high color saturation.
Incorrect paper type
On the
Main tab of the printer driver, ensure that the Media Type selected
matches the paper loaded.
In the
Print dialog box of the printer driver, select Quality & Media form the
pop-up menu, and then ensure that the
Media Type selected matches the
paper loaded.
Printed Surface is
Scratched/Back of
Paper is Smudged
Inappropriate paper
type is used
Check to see if the paper you are printing on is too thick or curled.
See “
““
“P
P
P
Print Media to Avoid
rint Media to Avoid
rint Media to Avoid
rint Media to Avoid” on page 4.
Note that smudging may occur at the top and bottom edges of the paper when
using
Borderless Printing. Ensure that the paper you are using is compatible
with
Borderless Printing.
Paper feed roller is
dirty
Clean the paper feed roller.
Refer to
“Back of Paper is Smudged/Paper Does Not Feed Properly/Printed
Surface is Scratched” in “Troubleshooting” of the
Direct Printing Guide
.
Inside of the printer is
dirty
If the inside of the printer is dirty, printed paper may be smudged. Periodically
clean the inside of the printer.
Refer to
“Cleaning the Inside of the Printer” in “Routine Maintenance” of the
User’s Guide
.
Problem
Possible Cause
Try This
iP6700D_QSG_US.book Page 37 Thursday, April 13, 2006 11:10 AM