Canon QT5-0385-V01 - Manual (Page 40)

Troubleshooting
36
Print Results Not Satisfactory or Contains Errors
Problem Possible Cause Try This
Ink does not eject
properly/Printing is
Blurred/Colors are
Wrong/White
Streaks appear Print head nozzles are
clogged Open the cover and check if all ink tanks lamp are lit.
Refer to “
““ “Replacing an Ink Tank Replacing an Ink Tank Replacing an Ink Tank Replacing an Ink Tank” in the Direct Printing Guide .
Print the nozzle check pattern to check for uneven ink output.
Refer to
“Printing the Nozzle Check Pattern” in the Direct Printing Guide .
When a specific color is missing from the nozzle check pattern, clean the print
head.
Refer to
“Print Head Cleaning” in the Direct Printing Guide .
Print head is
misaligned Perform Automatic Print Head Alignment.
Refer to
“Aligning Print Head-Auto head align” in the Direct Printing Guide .
If this does not solve the problem, refer to “ Manual Print Head Alignment” in
“ Routine Maintenance” of the User’s Guide and align the print head manually.
Paper loaded wrong
side up Check the print side of the paper.
Follow the instructions packaged with your specialty media for
loading and handling.
Incorrect paper type
On the Main tab of the printer driver, ensure that the Media Type selected
matches the paper loaded.
In the Print dialog box of the printer driver, select Quality & Media from the
pop-up menu, and then ensure that the Media Type selected matches the
paper loaded.
Glossy photo paper
other than the Canon
genuine paper is used Select Other Photo Paper from Media Type. It may resolve the problem. Load
one sheet at a time and remove each sheet as soon as it is printed.
Print Quality is not set
properly Be sure to set the Print Quality setting to High in Windows, or Fine in
Macintosh.
1. Open the printer properties dialog box.
2. On the
Main tab, click High for the Print Quality setting.
When you cannot choose the High setting or when the print quality does
not improve, select Custom, click Set and then adjust the Quality bar for
higher print quality.
1. Open the Print dialog box.
2. Select Quality & Media from the pop-up menu and then click Detailed
Setting.
3. Drag the Print Quality slide bar to the Fine end.
iP6700D_QSG_US.book Page 36 Thursday, April 13, 2006 11:10 AM