Metrohm 850 Professional IC Cation - Prep 2 User Manual
Page 99
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5 Troubleshooting
850 Professional IC – Cation – Prep 2
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89
Problem
Cause
Remedy
Sample – Blockage in the
sample path.
Check the sample path.
Sample – Sample loop not
(completely) filled.
Prolong the sample transfer time.
Sample – Gas bubbles in
the sample.
Use the sample degasser (see Chapter 2.13,
page 43) (if available).
Peristaltic pump –
insufficient or no
delivery rate
Peristaltic pump – contact
pressure too weak.
Correctly set contact pressure (see "Set flow
rate", page 48).
Peristaltic pump – filter
blocked.
Replace the filter (see Chapter 4.10.2.2, page
84).
Peristaltic pump – pump
tubing defective.
Replace pump tubing (see Chapter 4.10.2.1,
page 83).
Very noisy baseline
High pressure pump – con-
taminated pump valves.
Clean pump valves (see Chapter 4.5.2, page
68).
Eluent – Leak in the eluent
path.
Check the eluent path.
Eluent – Blockage in the
eluent path.
Check the eluent path.
High pressure pump –
defective piston seals.
Replace piston seals (see Chapter 4.5.2, page
68).
Pulsation damper not con-
nected.
Connect the pulsation damper (see Chapter
2.12, page 41).
Pulsation damper not con-
nected.
Connect pulsation damper (see Chapter 2.12,
page 41).
Background conduc-
tivity too high
Incorrect eluent.
Change eluent (see Chapter 4.4.2.3, page 67).
Data of the separa-
tion column cannot
be read.
Column chip contamina-
ted.
Clean contact surfaces of the column chip
(with alcohol).
Column chip defective.
1. Save column configuration in MagIC Net.
2. Notify Metrohm Service.
Individual peaks
greater than expec-
ted
Sample – Carry-over of the
samples from previous
measurement.
Rinse system longer between two samples.