Metrohm 940 Professional IC Vario ONE/HPG - Manual (Page 82)

6.1
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74 ￭￭￭￭￭￭￭￭
940 Professional IC Vario ONE/HPG (2.940.1140)
Problem Cause Remedy
Injection valve – Valve
blocked. Have the valve cleaned (by a Metrohm service
technician).
The retention times
in the chromato-
gram have changed
unexpectedly. Separation column –
Diminished separating effi-
ciency. ￭ Regenerate the separation column (see
Chapter 5.14.4, page 71).
￭ Replace the separation column (see "Con-
necting the separation column", page 42).
The eluent contains gas
bubbles. ￭ Ensure that the connectors for the eluent
degasser are firmly connected .
￭ Deaerate the high-pressure pump (see Fig-
ure , page 37).
High-pressure pump –
Defective. Request Metrohm Service.
Peak areas are
lower than
expected. Sample – There is a leak in
the sample path. Find and fix the leak in the sample path.
Sample – The sample path
is blocked. Find and fix the blockage in the sample path.
Sample – The sample loop
is not (completely) filled. Adjust the transfer time for the sample (see
"Determining the transfer time", page 69).
Sample – There are gas
bubbles in the sample. Use the sample degasser .
Data of the separa-
tion column cannot
be read. Column chip contamina-
ted. Clean the contact surfaces of the column chip
with alcohol.
Column chip is defective. 1. Save column configuration in MagIC Net™.
2. Notify Metrohm Service.
Individual peaks are
greater than
expected. Sample – Sample carry-
over from the previous
measurement. Check the rinsing time (see "Checking the rins-
ing time", page 70).
The background
conductivity is too
high. The incorrect eluent is
being used. Change the eluent (see Chapter 5.5.2, page
51).
The retention times
are poorly reprodu-
cible. The eluent path has a leak. Check all of the connections along the eluent
path and fix the leak.
The eluent path is blocked. Check the eluent path and fix the blockage.
The eluent contains gas
bubbles. ￭ Inspect the connectors for the eluent
degasser .