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6 troubleshooting, 7 technical specifications – Metrohm 940 Professional IC Vario ONE/HPG User Manual

Page 81

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6 Troubleshooting

940 Professional IC Vario ONE/HPG (2.940.1140)

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73

6 Troubleshooting

Problem

Cause

Remedy

Marked drop in
pressure.

Leak in the system.

Check all capillary connections and seal leaks,
if necessary (see Chapter 3.2, page 14).

The baseline has a
large amount of
noise.

The eluent is not suffi-
ciently degassed.

Ensure that the connectors for the eluent
degasser are firmly connected (see Chapter
5.6, page 51)
.

The eluent path has a leak.

Check the eluent path and fix the leak.

High-pressure pump – Con-
taminated pump valves.

Clean pump valves (see Chapter 5.8, page 53).

The eluent path is blocked.

Check the eluent path and fix the blockage.

High-pressure pump –
Defective piston seals.

Replace the piston seals (see Chapter 5.8,
page 53)
.

The pulsation absorber is
not connected or is defec-
tive.

Connect (see Chapter 3.11, page 27) or
replace the pulsation absorber.

The baseline is drift-
ing.

Thermal equilibrium is not
yet attained.

Condition the instrument with the column
thermostat enabled until the baseline is stable .

Leak in the system.

Check all capillary connections and seal leaks,
if necessary (see Chapter 3.2, page 14).

The organic solvent in the
eluent is evaporating.

Check the eluent bottle cap (see Chapter
3.7, page 22)
.

Constantly stir the eluent.

The pressure in the
system markedly
increases.

The inline filter
(6.2821.120) is blocked.

Replace the filter (6.2821.130) .

Guard column – Blocked.

Replace the guard column (see Chapter 3.19,
page 38)
.

Separation column –
Blocked.

Regenerate the separation column (see
Chapter 5.14.4, page 71)
.

Replace the separation column (see "Con-
necting the separation column", page 42)
.

Note: Samples should always be microfiltered .