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7 troubleshooting, 1 problems and their solutions, Problems and their solutions – Metrohm 944 Professional UV/VIS Detector Vario User Manual

Page 42

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7.1 Problems and their solutions

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944 Professional UV/VIS Detector Vario (2.944.0010)

7 Troubleshooting

7.1

Problems and their solutions

Problem

Cause

Remedy

No measuring sig-
nal.

The lamp is not lit.

Replace the UV lamp (see Chapter 6.4, page
25)
or the VIS lamp (see Chapter 6.5, page
28)
.

The baseline has a
large amount of
noise.

Air bubbles are trapped in
the flow-through cell.

Clean the flow-through cell (see Chapter
6.7, page 29)
.

Ensure that the PEEK capillary (6.1831.100)
is connected to the cell outlet.

Use the eluent degasser.

Flow-through cell – The
lenses are dirty.

Clean the flow-through cell (see Chapter 6.7,
page 29)
.

UV lamp – The radiation is
too weak.

Check the intensity spectrum (see Chapter 4,
page 21)
. If the intensity is too low, replace
the UV lamp (see Chapter 6.4, page 25).

The eluent's absorption is
too strong.

Change the eluent.

The wavelength is unsuit-
able.

Set a different wavelength in MagIC Net.

The baseline is drift-
ing.

The flow-through cell is
leaky.

Check all connections and fix the leak.

Thermal equilibrium is not
attained.

Ensure a constant temperature.

Lamp does not
ignite.

The lamp is defective.

Replace the UV lamp (see Chapter 6.4, page
25)
or the VIS lamp (see Chapter 6.5, page
28)
.