Yamato Scientific RE400 Evaporators, Rotary - Manual (Page 17)

15
After-Sale Service and Warranty
When you request repair
When you request repair
If any troubles should occur, turn off the power switch, pull out the power supply plug (cable) and contact
the seller or Yamato Scientific office.
Necessary information
● Type of the unit
● Production No.
● Date of purchase
● Detailed information on troubles
Be sure to show the warranty when service man visits you.
Warranty (Accessory)
● The seller or Yamato Scientific office give you a warranty. Check the name of seller, date of your
purchase and other contents on the warranty, and keep it carefully.
● The term of warranty is one year commencing on the date of your purchase. Repair is made without
charge according to the contents of warranty.
● As for repair after expiration of the warranty period, consult the seller or our service office. As long as
the function of the unit is maintained by repair, upon your request, we’ll repair it with charge.
Minimum period to keep repair parts in stock
Minimum period to keep repair -parts in stock is 7 years after the production stop. The repair parts
means any necessary parts to maintain the performance of the unit.
See the warranty or nameplate on the unit