Paxton PROXIMITY backbox reader - Manual (Page 3)

1 - Readers/Keypads not working.
Q - Software settings - Confirm that the settings of the reader or keypad are correct.
Q - Connections - Check the wiring and integrity of the connectors. If possible, test this reader on the other port.
Q - Extended cable - Belden 9540 should be used up to a maximum of 100 m. Twisted pair alarm cable should
Q not be used. To confirm that an extended reader cable is not at fault, wire the reader directly to the port.
Q - Supply voltage - Confirm that the voltage is within specification. (see table)
Q - User token - Confirm that the user token used for testing is OK by presenting it to a known working reader.
Q - Interference - Confirm whether the reader works when tested ‘in hand’ and not mounted on the wall.
Q PROXIMITY readers should not be mounted back to back or close to other RF devices.
2 - Readers / Keypads - Extending cable.
Q Only Belden CR9538 / 9540 can be used for cable extensions. CR9538 8 core up to 25 m, CR9540 10 core
Q for 25-100 m (maximum). With CR9540, the two additional cores should be used to double up the power.
3 - Net2 - Using a door reader as a desktop reader.
Q When there is no desktop reader on site it is possible to configure a door reader to operate as a desktop reader:
Q 1 - Select the doors menu in the left hand Net2 pane.
Q 2 - Click on the door you wish to change the reader to act as a desktop reader.
Q 3 - Under the relevant reader tab, change the reader operating mode to ‘Desktop Reader’.
Q 4 - The PC displays ‘Would you like to accept desktop reader events from this reader at the PC?’ ; click ‘Yes’
Q Now when you present a blank or existing token to that reader it will act in the same way as a USB desktop
Q reader, enabling you to add new tokens or edit existing ones.
NOTE: Q Remember to return the operating mode to the original setting once the cards have been read
Q or users will not be able to gain access through the reader.
Q KP Reader - Ensure that Keypad type is set to ‘None’, otherwise the Desktop reader option will not be available.
4 - Net2. Two readers into one reader port.
Q Two readers can be wired in parallel. - Colour for Colour. This can be useful in situations such as a barrier where
Q dual height readers are required; one for cars, one for lorries.
5 - Net2. What to do if a user has no access - Check the reader LED’s when a card is shown.
Q - No LED’s - the reader has no power.
Q - No change in display - try the card on a known working reader. If there is still no response, replace the card.
Q - Green LED flashing when a card is presented; check relay 1 LED to check for activity and also the lock wiring.
Q - Red LED is flashing when a card is presented; check the validity of the user at the PC.
Q Check user’s access level and ensure they should have access by clicking on Current Validity.
Q Check the ‘Valid Until’ date and confirm this has not expired.
Q - Reinstate the ACU from the doors screen. Select the ACU’s you wish to reinstate and then click OK.
Here is the list of topics about this product that receive the most technical support enquiries.
We list them here to help you speed up the installation and trouble shooting process.
Technical Help
The declaration of conformity is available on request. Contact details are provided at:
http://paxton.info/596
Voltage
Clock and data bit period
Carrier frequency
-20 °C +55 °C
None included
10V DC 14V DC
140 mA
125 kHz
600 µs
86 mm 86 mm 16 mm
100 mm 60 mm
Specifications
Operating temperature
Electrical
Environment
Dimensions
Min Max
Width Height Depth
Current
Cable length
Read Range Token Keyfob Hands Free Token
Waterproof
Min Max
Not Compatible
No
This product is not suitable for retail sale. All warranties are invalid if this product is not installed by a competent person.