BT In Touch 2000 - Manual (Page 57)

57
Carer
Phone
Call handling options to help the
Carer during an emergency call
During an emergency call, you can remotely
control certain functions of the BT In Touch
2000 User Phone.
To amplify your voice for the User
If you think that the User is unable to
hear you, you can amplify your voice
through the loudspeaker on the BT In
Touch 2000 User phone by pressing 9.
Please note
Whilst in this mode, the User will be able to hear you
but you will not be able to hear the User.
To amplify the User’s voice
If you are unable to clearly hear the
User, you can amplify the User’s voice
through the loudspeaker on your BT
In Touch 2000c Carer Phone by
pressing 7.
Please note
Whilst in this mode, you will be able to hear the User
but the User will not be able to hear you.
To cancel amplification
To cancel the amplification either on
the BT In Touch 2000 User Phone or
the BT In Touch 2000c Carer Phone
you need to press 8. This will return
the call to a normal two-way conversion.
Please note
If you have pressed the 7 or 9 buttons, your
BT In Touch 2000c Carer Phone will automatically
revert back to a normal two-way conversion after
10 seconds.
Making a further call whilst
engaged on an emergency call
If, during an emergency call, you want to call
another number, for example the Doctor or
999, the BT In Touch 2000c Carer Phone will
automatically clear the line and enable you to
make another call, even if the User’s handset
has not been replaced.
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