Technical specifications, Troubleshooting – Intelix VGA-HD User Manual
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8001 Terrace Ave.
Suite #201
Middleton, WI 53562
Phone: 608-831-0880
Toll-Free: 866-4-MATMIX
Fax: 608-831-1833
Technical Specifications
Supported Video Input Resolutions
640x480 to 1920x1200
Supported Video Input Formats RGB
Supported Audio Input Analog stereo audio (-10dBv)
Supported Video Output Resolutions
Digital video scaling to the following resolutions and refresh rates:
640x480, 800x600, 1024x768, 1280x768, 1280x800, 1280x1024,
1360x768, 1366x768, 1440x900 @ 50/60/75 Hz
1400x1050, 1600x1200, 1680x1050, 1920x1200 @ 50/60 Hz
480p
@ 59.94/60 Hz
576p
@50 Hz
720p @ 25/29.97/30/50/59.94/60 Hz
1080i @ 50/59.94/60 Hz
1080p @ 23.98/25/29.97/30/50/59.94/60/75 Hz
Audio Output 2 channel PCM
Dip switch modes Switch one: EDID HDMI pass-through on and off
Switch two: Toggle 1920x1080 w/stereo and 1280x720 w/stereo EDID
presets
Connectors (1) Computer video input (HD15F)
(1) Stereo audio input (3.5mm TRS)
(1) HDMI video output (Type A)
(1) Power input (5.5mm DIN mini connector)
Enclosure Metal
Dimensions 4.35” x 3.00” x 0.95”
Power 5 VDC
Regulatory CE, RoHS
ESD Protection Yes
Diagnostic Indicators Power LED, Status LED
Warranty 2 years
Troubleshooting
Symptom
Possible Solutions
No signal
Status LED is off
Verify source output is working properly.
Verify HDMI cable and destination HDMI port are operational.
Verify display is HDMI compatible.
No power
Verify the power supply is connected to an active outlet.
No signal
Disconnect VGA cable from source. Wait 30 seconds for operating system to reset to normal operation.
Reconnect VGA cable to source.
Drop the HDMI signal to the next lower resolution; i.e., decrease resolution from 1080p to 720p, etc.
Video without audio
Check the audio level from the source device.
Verify the audio cable is in working properly and is securely installed on the source device and converter.