CounterPath Bria 3.1 for Windows User Guide - Enterprise Deployments - Manual (Page 3)

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Contents
Introduction...................................................................................................................................1
Installation and Setup....................................................................................................................3
Getting Ready .........................................................................................................................3
Installing Bria .........................................................................................................................3
Starting Bria ............................................................................................................................4
Configuring Bria .....................................................................................................................5
Setting up a Contact List.........................................................................................................6
Setting up for Presence ...........................................................................................................7
Troubleshooting ......................................................................................................................8
Checking for Bria Updates .....................................................................................................8
Making Phone Calls......................................................................................................................9
Starting and Quitting Bria.......................................................................................................9
The Onscreen Softphone.........................................................................................................9
Placing a Call ..........................................................................................................................11
Handling Incoming Calls ........................................................................................................15
Handling an Established Call..................................................................................................17
Transfering a Call ...................................................................................................................18
Handling Video Calls..............................................................................................................20
Conference Calls.....................................................................................................................22
Voicemail................................................................................................................................25
Forwarding Calls.....................................................................................................................25
Viewing Your Workgroup ......................................................................................................26
Working in Deskphone Mode.................................................................................................27
Other Bria Features .......................................................................................................................29
Instant Messaging ...................................................................................................................29
Sending and Receiving Files...................................................................................................32
The Contacts Tab ..........................................................................................................................33
Populating the Contact List.....................................................................................................34
Managing Contacts and Groups..............................................................................................36
Managing Contacts when Using Outlook ...............................................................................38
Using Contacts ........................................................................................................................40
Sharing Online Status .............................................................................................................41
Privacy ....................................................................................................................................47
Using Other Resources .................................................................................................................49
History Tab .............................................................................................................................49
Favorites Tab ..........................................................................................................................50
Directory Tab ..........................................................................................................................51
Configuring Bria ...........................................................................................................................53
Configuring Accounts.............................................................................................................53
Configuring Preferences .........................................................................................................56
A Troubleshooting ........................................................................................................................69
B Application Hot Keys................................................................................................................73
C Contact List Headings ...............................................................................................................74
D Other Ways to Run Bria............................................................................................................75
E Glossary.....................................................................................................................................76