chiliGREEN 9270D - Manual (Page 87)

Troubleshooting 8-4
 Make sure that the distance between the two devices are not over
10 meters or that there are no walls or other obstructions between the
devices.
 Make sure that the other device is not in “Hidden” mode.
 Make sure that both devices are compatible.
DVD Drive Problems
The DVD drive cannot read a disc.
 Make sure that the disc is correctly seated in the tray, with the label
facing up.
 Make sure that the disc is not dirty. Clean the disc with a disc
cleaning kit, available in most computer stores.
 Make sure that the DVD drive driver is installed correctly.
 Make sure that the computer supports the disc or the files contained.
You cannot eject a disc.
 The disc is not properly seated in the drive. Manually release the disc
following the method described next:
1. Turn off the computer.
2. Insert a small rod, such as a straightened paperclip, into the
drive’s manual eject hole and push firmly to release the tray.
3. Pull the tray out until fully extended, and then remove the disc.