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Warranty policy, Led indicators – Atop Technology AW5500 Installation Guide User Manual

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Warranty Policy

Warranty Conditions

Products supplied by Atop Technologies are covered in this warranty for
sub-standard performance or defective workmanship. The warranty is
not, however, extended to goods damaged in the following
circumstances:
(a) Excessive forces or impacts
(b) War or an Act of God: wind storm, fire, flood, electric shock,
earthquake
(c) Use of unqualified power supply, connectors, or unauthorized
parts/kits
(d) Replacement with unauthorized parts

RMA and Shipping Costs Reimbursement

Customers shall always obtain an authorized "RMA" number from Atop
before shipping the goods to be repaired to Atop. When in normal use,
a sold product shall be replaced with a new one within 3 months after
purchase. The shipping cost from the customer to Atop will be
reimbursed by Atop.

After 3 months and still within the warranty period, it is up to Atop
whether to replace the unit with a new one; normally, as long as a
product is under warranty, all parts and labor are free of charge to the
customers.

After the warranty period, the customer shall cover the cost for parts
and labor.Three months after purchase, the shipping cost from the
customer to Atop will not be reimbursed, but the shipping cost from
Atop to the customer will be paid by Atop.

Limited Liability

Atop shall not be held responsible for any consequential losses from
using Atop’s product.

Warranty

5 Years

3 Years

Product Categories
Ethernet Switches
Wireless
Serial Device Servers
Modbus Gateways
Embedded Device Servers
DIN-Rail Power Supplies
Power Adaptors
Antennas
Other Accessories

1 Year

Warranty Period

─ Any changes to this material will be announced on Atop website. ─

The warranty certification will not be effective until an authorized stamp
issued by Atop’s overseas agents.

Purchase Date: / / (yyyy/mm/dd)

Serial Number:

ATOP Customer Services and Supports
1. Please contact your local dealers or Atop Technical Support Center at
the following numbers.

+ 886-3-550-8137 (Atop Taiwan)
+ 86-21-6495-6232 (Atop China)

2. Please report the defected problems via Atop’s Web site or E-mail
account

Web Site:www.atop.com.tw, e-mail:[email protected]
Web Site:www.atop.com.cn, e-mail:[email protected]

Unit Dimensions and Layout (unit=mm)

Device Dimensions,

Physical appearance and Mounting

Proceed to mount the AW5500 in a dry location free from dirt and
corrosive vapors, for more questions on environmental limitations
please refer to the User’s manual.

LED indicators

Color

Green

Green

Green

Red

Red

Orange

Green

Green

Green

Status

On

Blinking

Off

On

Blinking

Off

On

Blinking

Off

On

Off

Blinking

Blinking

Off

On

Blinking

Off

Blinking

On

Blinking

Off

Off

Blinking

Steadily

Blinking

Rapidly

Name

Regular
AP Mode

WDS Bridge
Mode

AP Client
Mode

5GHz

Locate

LAN

WLAN

RUN

Enabled

Enabled/No wireless client

Disabled

Enabled/WDS connected

Enabled/No WDS connected

Disabled

Enabled and connected to an AP

Enabled but not connected to an AP

Disabled

Running on 5 GHz band

Not running on 2.4 GHz band

AP is connecting

Being located

Not being located

Connected on 100/1000Mbps.

Connected on 10Mbps

Disconnected

Data transmitting

Enabled

Enabled and transmitting

Disabled

System is not powered on

AP firmware is running normally

AP firmware is not running

Description

Regular AP

WDS Bridge

AP Client

ANT1

ANT2

LAN

Reset

Locate

RUN

5 Ghz

WLAN

Left Side View

Right Side View

Rear View

Front View

Top and Bottom View

F.G.

V-

V+