Eliminating minor faults yourself, Warning, Refrigerator and freezer compartments – Bosch B20CS5 User Manual
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WARNING
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Never touch frozen food with wet
hands. Your hands could freeze
to the food. Risk of injury!
Never use a steam cleaner to clean
the appliance. The steam may come
into contact with live parts in the
appliance and cause a shortĆcircuit
or electric shock. Steam may
damage the plastic surfaces.
Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following information.
Customer service will charge you for advice, even if the appliance is still under guarantee!
Refrigerator and
freezer compartments
Fault
Possible cause
Remedial action
Appliance has no refrigerating capacity.
The interior light is not functioning.
Power failure; the fuse has been switched
off; the main plug has not been inserted
properly.
Check whether the power is on, the fuse must be switched on.
The refrigerating unit is switching on
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Appliance door opened frequently.
Do not open the door unnecessarily.
more frequently and for longer.
Large quantities of fresh food are being
frozen.
Do not exceed max. freezing capacity.
The ventilation openings have been
covered.
Remove obstacles.
The temperature in the refrigerator or
freezer compartment is too cold.
Temperature has been set too low.
Select a warmer temperature (see Selecting the
temperature")
The frozen food is frozen solid.
Loosen frozen food with a blunt object. Do not use a knife or
pointed object.
There is a thick layer of frost in the
freezer compartment.
Always ensure that the appliance door is closed.
The interior light is not functioning.
The bulb is defective.
Replace bulb (see Changing the bulb")
Light switch is sticking.
Check whether it can be moved.
The freezer compartment is no longer
reaching the selected temperature
The freezer compartment door was open
too long. The evaporator (refrigeration
generator) is covered in such a thick layer
of ice that the fully automatic defrosting
system is no longer able to defrost this
amount of ice.
Take frozen food out of the appliance, insulate thoroughly and
place in a cool location. After approx. 12 hours the ice in the
refrigerating system has thawed. Switch on the appliance
again and put back the frozen food.
Note!
To prevent loss of refrigeration, do not open the refrigerator
compartment door unnecessarily often.
If the fault cannot be rectified by means of the above
information, please call customer service.