Configuration 4.1, Lcr settings for called – 2N IVR Editor manual v1.0.2 User Manual

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Configuration

4.1

For normalising, remove the prefix 2223334 and add 6. As a result, 611 will be routed
to IVR. Change the type to Called incoming in the normalising window.

For another called number, 555666711, e.g., remove the prefix 5556667 and add 6
again for routing to IVR. The result is number 611.

LCR Settings for Called

In our example, number 611 will always enter the LCR after normalisation (generally,
the number is 6XX, where XX represents the last two digits of the CPN).

1 and 2 – route to PBX (PBX numbers 11-29);

3 – route to VoIP (VoIP phones such as 3001);

5;vm- - route to VoiceMail;

6 – route to IVR.

The LCR is based on a prefix. If a prefix is detected, the call is routed via the given
route.

Example: Suppose 611 is incoming. As there is a ‘6’ at the beginning, the call is
routed to IVR. 6 is not removed so that the number remains 611 at all times.