2N IVR Editor manual v1.0.2 - Manual (Page 25)

Configuration 4.1
21
Modify
ID – like Rename
Delay – set the delay before voice message playing and DTMF dialling.
Play message – select or change the voice message to be played.
Discontinue on DTMF – discontinue the voice message whenever a DTMF
character is pressed (this function is always enabled in this menu and cannot be
changed).
DTMF timeout – set the DTMF receiving timeout after which the call is routed via
.
Max count of DTMF chars – set the maximum number length. If a line number
is longer than the value set in this parameter, the line will not be accessible. If a
line number is shorter than the maximum value, the menu will wait for more
characters for a while (DTMF timeout) and then the call will be set up.
End character – select a character to terminate dialling with a DTMF character
instead of defining the Max count of DTMF chars. DTMF characters * and # are the
best choice since they are not included in internal subscriber numbers.
Caution – Max count of DTMF chars
 The ringing table will be used for calls to the PBX when the internal line is
not identified.
 The ringing able will also be used for routing calls to a defective key
system phone.
 The call will be hung up for calls to a VoIP phone when the telephone
number is not identified.
 Example: If you use two-digit numbering for your PBX and four-digit
numbering for your SIP phones, set the Max count of DTMF chars
parameter to 4. Whenever 4 digits are dialled, the call is immediately
routed to the matching line. When 2 digits are dialled, the menu waits for
a defined count of seconds (DTMF receiving timeout) to connect the call.
Calling Menu
Calls are routed according to the Caling Line Identification Presentation (CLIP) from
this menu.
Tip
 This function is particularly useful for VIP clients, which can be routed
directly, without additional dial-ins. For other, non-matching numbers, the
route will be used.