Google Search Appliance Deployment Governance and Operational Models - Manual (Page 16)

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Initial content analysis
Initial investigation of content integration with the GSA would be triggered by a request that comes in or
an area being identified, which contains content that is not integrated with the GSA and is not being
returned in search results.
In this phase, conduct the following analysis:
1. Analyze the on-boarding factors identified in Considering content sources for indexing .
2. Document requirements and populate the “search spec” for this particular system.
a. Consider requirements for shaping the user experience.
b. Be sure to determine how the newly acquired content and UI specifications will integrate
with the existing content and UI.
3. Analyze what metadata is available in the identified system and how it can shape or enhance the
search solution.
a. Consider any effort needed to clean up metadata or augment content with metadata if
desired
b. Define entities for Entity Recognition to augment metadata that otherwise may not be
available
4. Identify the points of contact that will act as SMEs going forward.
Development/Configuration
In the development/configuration phase, perform the following steps:
1. Integrate content—This includes the deployment of any off-GSA components needed like
connectors, SAML Bridge, and so on.
2. Develop the UI components that are needed.
Testing and roll-out
In the testing and roll-out phase, perform the following steps:
1. Conduct a System/Integration Test—Is the content being indexed and displayed correctly?
2. Conduct a Relevancy Test—How does the newly acquired content mix with the existing content in
the “default” or “universal” collection, which contains content from many sources?
3. Conduct a Performance/Load test or analysis—How is the additional search user load going to
affect performance of the existing solution?