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Apple AirPort Express User Manual

Page 39

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Tips and Troubleshooting

39

If you need to return your AirPort Express to the factory settings and remove any

profiles you have set up:

1

Unplug AirPort Express.

2

Use the end of a straightened paper clip to hold the reset button while you plug in

AirPort Express.

Your Printer Isn’t Responding

If you connected a printer to the USB port on AirPort Express and the computers on

the AirPort network can’t print, try doing the following:

1

Make sure the printer is plugged in and turned on.

2

Make sure the cables are securely connected to the printer and to the AirPort Express

USB port.

3

Make sure the printer is selected in the Printer List on client computers. To do this on a

Macintosh using Mac OS X v10.3 or later:

Open Printer Setup Utility, located in Applications/Utilities.

If the printer is not in the list, click Add.

Choose Rendezvous from the pop-up menu.

Select the printer and click Add.

To select your printer on a computer using Windows XP or Windows 2000:

Open “Printers and Faxes” from the Start menu.

Select the printer. If the printer is not in the list, click Add Printer and then follow the

onscreen instructions.

4

Turn the printer off, wait a few seconds, then turn it back on.

border.book Page 39 Tuesday, October 19, 2004 11:47 AM