Apple AirPort Express User Manual
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Tips and Troubleshooting
Your AirPort Express Status Light Flashes Amber
The Ethernet cable may not be connected properly, AirPort Express may be out of
range of an AirPort network, or there may be a problem with your Internet service
provider. If you are connected to the Internet with a DSL or cable modem, the modem
may have lost its connection to the network or the Internet. Even if the modem seems
to be working properly, try disconnecting the modem from its power supply, waiting a
few seconds, and then reconnecting it. Make sure AirPort Express is connected directly
to the modem via Ethernet before reconnecting power to the modem.
If your AirPort Express is set up in a WDS, the WDS link may be interrupted.
Note:
If AirPort Express is set up as a wireless client and the network it's joining is
protected by an access control list (ACL), AirPort Express must be in the ACL to connect
to the network.
To return AirPort Express to the factory settings:
n
Use the end of a straightened paper clip to press and hold the reset button for ten
seconds.
AirPort Express restarts with the following settings:
• AirPort Express receives its IP address using DHCP.
• The network name reverts to Apple Network XXXXXX (where X is a letter or number).
• The AirPort Express password returns to public.
If you used AirPort Admin Utility to create profiles for your AirPort Express, they are
preserved when you reset your AirPort Express.
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