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Apple MacBook Pro (17-inch) User Manual

Page 95

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Chapter 5

Troubleshooting

95

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Choose Installer > Reset Password from the menu bar. Follow the instructions on the

screen.

If you have a problem with an application
 For problems with software from a manufacturer other than Apple, contact the

manufacturer. Software manufacturers often provide software updates on their

websites.

 You can configure your MacBook Pro to automatically check for and install the latest

Apple software using the Software Update pane of System Preferences. For more

information, choose Help > Mac Help and search for “Software Update.”

Note: Classic (or Mac OS 9) applications are not compatible with your computer and

will not open.

If you have trouble using AirPort Extreme wireless communication
 Make sure the computer or network you are trying to connect to is running and has a

wireless access point.

 Make sure you are within antenna range of the other computer or the network’s

access point by checking the AirPort (Z) status menu in the menu bar. Up to four

bars appear, indicating full signal strength.

Nearby electronic devices or metal structures can interfere with wireless

communication and reduce this range. Repositioning or rotating the computer might

improve reception.

 Make sure you have properly configured the software according to the instructions

that came with your base station or access point.