beautypg.com

Controlling ard clients – Apple Remote Desktop User Manual

Page 95

background image

Chapter 4

Interacting With Users

95

Controlling ARD Clients

Apple Remote Desktop (ARD) client computers can be controlled by any administrator
computer that has the “Control” permission set. See “ARD Administrator Access” on
page 38 f
or more information about ARD permissions.

While controlling an ARD client computer, some keyboard shortcut commands are not
sent to the remote computer, but affect the administrator computer. These include:

Change Active Application (Cmd-Shift-Tab)

Show or Hide Dock (Cmd-Option-D)

Log Out User (Cmd-Shift-Q)

Take Screen Shot (Cmd-Shift-3, -4)

Force Quit (Cmd-Opt-Esc)

Also, special keys including the sound volume, screen brightness, and Media Eject keys
do not affect the client computer.

These instructions assume the observed computer has ARD installed and configured
properly (see “Installing the Client Software on Mac OS X 10.2 for the First Time” on
page 28) and the comput
er has been added to an ARD computer list (see “About ARD
Computer Lists” on page 57).

To control an ARD client:

1

Select a computer list.

2

Select one or more computers in the Remote Desktop window.

3

Choose Interact > Control.

If the controlled computer’s screen is larger than your control window, the screen will
scroll as the pointer approaches the edge of the window.

4

To toggle between viewing full size and fitting to the window, click the Fit to Window
button.

5

Use your mouse and keyboard to perform actions on the controlled computer.

If your ARD preferences are set to share keyboard and mouse control, the remote
computer’s keyboard and mouse are active and affect the computer just as the
administrator computer’s keyboard and mouse do.

If your preferences aren’t set to share control, the remote computer’s keyboard and
mouse do not function while the administrator computer is in control.

Note: If you are observing a client, you can click the Share Control button to switch to
controlling that client.