Apple PowerBook G3 - Manual (Page 55)

Using Your PowerBook and Connecting to a Network 55
Modem Tips and Troubleshooting
If you have problems using your modem, try the following suggestions:
m Make sure the telephone cord is connected properly. Unplug the telephone cord and
reconnect it to ensure a good connection. You may also want to try a different telephone
cord.
Note: Your PowerBook internal modem does not support the Energy Saver feature
“Wake up when the modem detects a ring.”
m Make sure the telephone line you are using is working.
Connect a telephone to the line. You should hear a dial tone when you lift the receiver.
Listen for noise on the line. If the telephone line quality is poor, your modem may have
trouble maintaining a connection or sending and receiving faxes. If you have a problem
with the line quality, try connecting again. If the problem persists, you may need to
contact your telephone service provider.
Important The PowerBook internal modem will not work with party lines, cannot be
connected to a coin-operated telephone, and may not work with a private branch exchange
(PBX).