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Information, Troubleshooting, Troubleshootingg – Philips DVD-VCR Player DVP3355V User Manual

Page 27: English français español, Dvd / vcr

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English

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Troubleshootingg

If this Unit does not perform properly when operated as instructed in this manual. Refer to the following:

INFORMATION

Note(s):

• When you do not

wish to initialize, select

“NO” at step 3.

2

Select “INITIALIZE”.

4

To exit the menu

3

Select “YES”.

1

Press [SETUP] in the

Stop mode.

Reset to the Default Setting (Except for PARENTAL Setting)

SETUP

QUICK
CUSTOM
INITIALIZE

SETUP INITIALIZE

Initialize?
NO
YES

SETUP menu

Press

twice.

SETUP

QUICK
CUSTOM
INITIALIZE

or

or

DVD / VCR

Problem

Corrective action

No power.

• Make sure the power plug is connected to an AC outlet.
• Make sure the power is turned on.

This Unit does not respond to the
Remote Control.

• Check if the power plug is connected to an AC outlet.
• Check the batteries in the Remote Control.
• Aim the Remote Control directly at the infrared sensor window. If necessary, remove all the obstacles between the sensor and the Remote Control.
• You have to be within 23 feet (7m) of this Unit.
• Check if a cassette tape is in this Unit.
• Tune your radio to an empty AM station so that you hear a lot of static. Turn up the volume, then if you hear some signal sound from

the radio in response to your pressing buttons on the Remote Control, the Remote Control is working.

• Press and hold any button on the Remote Control toward a Digital or Cell Phone Camera. The Remote Control is working when a

blinking infrared light is on the Display. Note some Cell Phone Cameras have an IR filter.

Poor picture or noise.

• Interference signal may be received. Change the position and direction of the Unit.

VCR

Cannot record a TV program.

• This Unit does not have a Tuner to receive TV broadcasting.
• You must connect this Unit to a TV through a Cable/Satellite Set-top Box or similar DTV to analog TV converter devices to record TV

programs. Refer to “Recording & One-touch Timer Recording (OTR)” on page 16 and “Satellite Link” on page 18.

Timer recording is not working.

• Make sure the timer program is set correctly. Refer to page 16.
• Make sure TIMER REC indicator on this Unit lights up. If not, press [TIMER SET].

• Make sure the VCR clock is set correctly. Refer to page 12.
• Make sure the Cable/Satellite Set-top Box or DTV to Analog TV Converter is turned On and is sending a signal to “L1” or “L2” input

jacks at the time the Timer recording is active. Refer to page 16.

Cannot go into record mode.

• Make sure the cassette tape has a Record tab. If needed, cover the hole with adhesive tape.
• Activate this Unit in VCR mode. Press [VCR] on the Remote Control so that the VCR SOURCE light will illuminate.

Playback picture is partially noisy.

• Adjust tracking control for a better picture by pressing [TRACKING L / K].

Cannot view a picture but the
audio is OK.

• Head cleaning may be necessary. Refer to page 5.
• Make sure the VCR is not in the VCR Menu mode.

None or poor playback picture.

• Adjust tracking control for a better picture by pressing [TRACKING L / K].
• Connect the video cable firmly.

Video or color fades in and out when
making a copy of a cassette tape.

• You cannot copy a copyrighted cassette tape.

Cannot remove the cassette tape.

• Check if this Unit is in the VCR mode. If not, press [VCR] on the Remote Control to switch the mode.

DVD

No picture.

• Connect the video cable firmly.
• Insert a correct video disc that can be played back on this Unit.
• Press [DVD] on the Remote Control. Check if the DVD SOURCE light will illuminate. Then try other DVD features.
• Set “PROG. SCAN” correctly in “DISPLAY” menu. Turn it on only if your TV has progressive scan and you are using the component

video connections between the Unit and the TV. Disable progressive scan for all other connections. Refer to page 10.

Disc cannot be played back.

• Insert the disc.
• Clean the disc.
• Place the disc correctly with the label side up.
• Cancel the parental lock or change the control levels.
• Handle a disc with special care so that it does not have fingerprints, scratches or dusts on its surface.

No sound.

• Connect the audio cables firmly.
• Turn on the power of the audio component.
• Correct the audio output settings.
• Correct the input settings on the audio component.

No DTS audio is output.

• This Unit does not support DTS audio.
-This is not a malfunction.

Distorted picture.

• Connect this Unit directly to the TV.
• There are some cases where pictures may be slightly distorted and those are not a sign of a malfunction.
• Although pictures may stop for a moment, this is not a malfunction. Refer to page 19.
• Check if the progressive mode is set correctly according to your TV. Refer to pages 24-25.

Audio or subtitle language does
not match the setting.

• The selected language is not available for audio or subtitles on the DVD.
-This is not a malfunction.

The camera angle cannot be
changed.

• The DVD does not contain sequences recorded from different camera angles.
-This is not a malfunction.

Audio or subtitle Language
cannot be changed.

• The DVD does not contain audio source or subtitles in the selected Language.
-This is not a malfunction.

” appears on the TV screen,

prohibiting an operation.

• That operation is prohibited by this Unit or the disc.
-This is not a malfunction.

• Some functions are not available in specific modes, but this is not a malfunction. Read the description in this manual for details on correct operations.

• Playback from a desired track and random playback are not available during programmed playback.

• Some functions are prohibited on some discs.