Belkin F5D6051 - Manual (Page 33)

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Troubleshooting
The name of your wireless network appears in
“Available Networks”
If the correct network name is listed in the “Available Networks” list,
please follow the steps below to connect wirelessly:
1.
Click on the correct network name in the “Available Networks” list.
2.
If the network has security (encryption) enabled, you will need to enter
the network key generated by your wireless router or access point. For
more information regarding security, see the page entitled: “Creating
and Using a Profile” pg. 19 of the user manual.
3.
Within a few seconds, the tray icon in the lower left-hand corner of
your screen should turn green, indicating a successful connection
to the network.
If you are still unable to access the Internet after connecting to the
wireless network, please contact Belkin Technical Support
The name of your wireless network DOES NOT appear in
“Available Networks”
If the correct network name is not listed under “Available Networks” in
the wireless utility, please attempt the following troubleshooting steps:
1.
Temporarily move computer, if possible, to five to ten feet from the
Wireless Router or Access Point. Close the wireless utility, and re-
open it. If the correct network name now appears under “Available
Networks”, you may have a range or interference problem. Please
see the suggestions listed at the section of this manual titled
“Placement of your Wireless Networking Hardware” page 2.
2.
Using a computer that is connected to the Wireless Router or Access
Point via a network cable (as opposed to wirelessly), ensure that
“Broadcast SSID” is enabled. This setting is found on the wireless
“Channel and SSID” configuration page. For detailed instructions on
accessing this page and changing settings, please see your Wireless
Router or Access Point’s User Guide.
If you are still unable to access the Internet after completing these
steps, please contact Belkin Technical Support.