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Troubleshooting – Philips MX5500D-99 User Manual

Page 46

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44

English

WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair. If
you are unable to remedy a problem by following these hints, please call 1-800-531-0039
for help.

Troubleshooting

No power.

No picture.

Distorted or poor picture.

Completely distorted picture or black/
white picture.

The aspect ratio of the screen cannot be
changed even though you have set the
TV display.

No sound or distorted sound.

The DVD system does not work.

Check if the AC power cord is properly connected.

Press the STANDBY ON on the front of the
DVD system to turn on the power.

Refer to your TV’s manual for correct Video In
channel selection. Change the TV channel until
you see the DVD screen. (see page 21)

Press DISC on the remote.

Switch the P-SCAN at the back panel to “OFF”
position if you are not using a Progressive Scan TV.

Check the video connection. If both S-Video
and Component (Pr Pb Y) Video connections
are used to connect to your TV, the video signal
will go to S-Video automatically every time
when you power up the DVD system. To
change the setting, refer to ‘Video Output’. (see
page 32)

Sometimes a small amount of picture distortion
may appear. This is not a malfunction.

Clean the disc. (see page 10)

TVs have a color system standard. If the disc’s
or DVD system’s color system is different than
your TV’s color system, the picture may be
distorted or colorless. Set to the correct ‘TV
System’ setting. (see page 21)

The aspect ratio is fixed on the DVD disc.

Depending on the TV, it may not be possible to
change the aspect ratio.

Adjust the volume.

Replace the speaker cables.

Check the speaker connections and settings.
(see pages 14, 23)

Disconnect the headphones.

Press PLAY to resume normal play mode if
necessary.

Press the correct source button on the remote
(TV/AV or AUX, for example) to choose the
equipment that you want to hear through the
DVD system. (see pages 12, 13, 16, 17)

Disconnect the power cord from the power
outlet for a few minutes. Reconnect the power
cord and try to operate again as usual.

Problem

Solution

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