Philips SENSEO® Latte Duo Kaffeepadmaschine - Manual (Page 19)

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The SENSEO ® machine does not produce good
or enough frothed milk.
• There is not enough milk in the milk carton or jar.
• Make sure the milk carton or jug contains
enough milk.
• Make sure the milk tube is properly
connected into the milk spout and the tube is
properly placed in the milk carton or jar.
• The milk is not cold enough.
Make sure you use cold milk straight from the
refrigerator (5°C-8°C).
• You did not use cow’s milk.
To achieve the best frothing results we advise
you to use semi-skimmed cow’s milk at
refrigerator temperature (5°C-8°C).
• The milk froth quality decreases over time.
The milk spout and milk tube may be dirty.
Disassemble all the parts of the milk spout and
milk tube. Clean them thoroughly with a brush
and some washing-up liquid or put them in the
dishwasher. See chapter ‘Cleaning the milk spout’.
• The coffee machine is clogged by scale and
needs to be descaled.
Perform the descaling procedure as described
in chapter ‘Descaling’.
The milk froth continues to flow from the milk spout.
• The milk continues to flow more than a few
seconds.
• Make sure you place the milk carton or jar on
the same level as the coffee machine.
• I cannot open the lid.
• Overpressure may have temporarily formed
under the lid.
• Switch of the coffee machine. Pull up the lever
and wait 24 hours before you open the lid.
You may need to use some force.
• Always make sure the pod holders are clean
and the centre of the sieve is not clogged to
prevent over pressure.
One cup indicator lights up.
• You pressed the recipe button once to brew
one cup of coffee.
• Press the recipe button once more if you
want to brew two cups of coffee. In this case,
both cup indicators light up.
Two cup indicators light up.
• You pressed the recipe button twice for two
cups of coffee.
• If you want to brew just one cup of coffee,
press the recipe button once more. In this
case, only one cup indicator lights up.
The coffee is not hot enough.
• The machine has been used for a longer
period of time without descaling.
Perform the descaling procedure as described
in chapter ‘Descaling’.
• The coffee temperature quickly decreases in
the cup.
• Do not use cups that are too large.
• Use thin-walled cups. Thin-walled cups absorb
less heat from the coffee than thick-walled cups.
• You can preheat the coffee machine and cup
by brewing a cup of hot water first without
placing a coffee pod in the pod holder.
• The coffee speciality with fresh milk is not hot
enough.
• This is normal. A milk-based coffee recipe
is less hot than a cup of black coffee. Milk is
heated to a lower temperature to ensure
high-quality milk froth.
The touch panel with recipe buttons does not work.
• There may be water on the touch panel.
• Make sure your hands and the touch panel
are dry when you choose a coffee recipe.
• Make sure that the voltage indicated on the
coffeemaker corresponds to the local mains
voltage.
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