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12 guarantee and support, 13 troubleshooting, 1 senseo – Philips SENSEO® Latte Duo Kaffeepadmaschine User Manual

Page 18: Coffee machine

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18

The on/off light flashes quickly.

• There is not enough water in the water reservoir.

Fill the water reservoir and make sure you

place the reservoir properly into the machine.

• The float in the water reservoir might be stuck.

Empty the water reservoir and shake it a few

times to release the float. Clean the water

reservoir with hot water and some washing-up

liquid or in the dishwasher.

• You are using the machine at an ambient

temperature below 10*C.

Only use the machine at an ambient

temperature above 10*C.

• If these solutions do not solve the problem,

contact the Philips Consumer Care Centre in

your country.

The CALC light is on continuously.

• You need to descale the machine.

• Perform the descaling procedure as described

in chapter ‘Descaling’. Do not switch off the

machine during descaling.

The CALC light is on continuously after descaling.

• The descaling procedure has not been completed.

• Perform the descaling procedure as described

in chapter ‘Descaling’. Do not switch off the

machine during descaling.

The CALC light flashes.

• The descaling procedure is in progress.

• Let the machine complete the descaling

procedure. See chapter ‘Descaling’.

The on/off lights flashes quickly and the CALC

light flashes slowly.

• The water reservoir is empty.

• Rinse and fill the water reservoir and make

sure you place the reservoir properly into the

machine. Press the CALC button to continue

the descaling procedure as described in

chapter ‘Descaling’.

12 Guarantee and

support

If you need information or support, please

visit www.philips.com/support or read the

separate worldwide guarantee leaflet.

The purchase of the Philips SENSEO

®

coffee

machine does not exhaust any of the rights of D.E.

Master Blenders 1753 or Philips under any of their

patents nor does it confer upon the purchaser a

licence under these patents.

Always return the machine to a service centre

authorised by Philips for examination or repair.

Do not attempt to repair the machine yourself,

otherwise your guarantee becomes invalid.

13 Troubleshooting

13.1 SENSEO

®

coffee machine

This chapter summarises the most common

problems you could encounter with the machine.

If you are unable to solve the problem with the

information below, visit www.philips.com/

support for a list of frequently asked questions or

contact the Consumer Care Centre in your country.

The on/off light is on continuously.

• You need to flush the machine before first use.

Flush the machine before first use, see chapter

‘Flushing the machine before first use’.

• The machine is ready to brew.

The on/off light flashes slowly.

• The machine is heating up.

• If this takes longer than two minutes, contact the

Philips Consumer Care Centre in your country.