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10 troubleshooting, 7 ordering accessories, 8 environment – Philips Grind & Brew Kaffeemaschine User Manual

Page 13: 9 guarantee and support

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13

10 Troubleshooting

This chapter summarises the most common

problems you could encounter with the appliance.

If you are unable to solve the problem with the

information below, visit www.philips.com/

support for a list of frequently asked questions or

contact the Consumer Care Centre in your country.

The coffeemaker does not work.

• Make sure that the voltage indicated on the

coffeemaker corresponds to the local mains

voltage.

• Fill the water reservoir with water.

• Put the mains plug in the wall socket and press

the on/off button on the front of the appliance

to switch on the coffeemaker.

When I use the grinder, the coffee is too weak.

• Make sure the number of cups you select with

the 2-10 cups button is consistent with the

amount of water in the water reservoir. Please

keep in mind that the coffeemaker uses all the

water in the water reservoir.

• Use the strength select button to set the coffee

strength to ‘strong’.

• When you use coffee beans, make sure you

do not press the pre-ground coffee button, as

this switches off the grinder.

• Use coffee beans of a stronger blend or flavour.

• Make sure the selected number of cups is

consistent with the amount of water in the

water reservoir.

When I use pre-ground coffee, the coffee is

too weak.

• Make sure the amount of pre-ground coffee in

the filter is consistent with the amount of water in

the water reservoir. Please keep in mind that the

appliance uses all the water in the water reservoir.

• Use ground coffee of a stronger blend or flavour.

• To increase the coffee strength, increase the

amount of pre-ground coffee or decrease the

amount of water.

15

Repeat step 14 until the water no longer

tastes or smells like vinegar.

16

Clean the filter basket and the jug in the

dishwasher or with hot water and some

washing-up liquid.

17

Press the on/off button to switch off the

coffeemaker.

7 Ordering accessories

To buy accessories or spare parts, visit

www.shop.philips.com/service or go to your

Philips dealer. You can also contact the Philips

Consumer Care Centre in your country (see the

worldwide guarantee leaflet for contact details).

8 Environment

• Do not throw away the appliance with the

normal household waste at the end of its life,

but hand it in at an official collection point for

recycling. By doing this, you help to preserve

the environment.

9 Guarantee and

support

If you need information or support, please

visit www.philips.com/support or read the

separate worldwide guarantee leaflet.

ENGLISH