Brother DCP-7040 User Manual
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Hollow print
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other print media on page 11.)
Choose Thick paper mode in the printer driver, choose Thick in the
machine’s Paper Type menu setting or use thinner paper than you
are currently using. (See Paper type on page 18 and Basic tab in the
Software User’s Guide on the CD-ROM.)
Check the machine’s environment. Conditions such as high humidity
can cause hollow print. (See Choosing a location on page 34.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 74.)
Grey background
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other print media on page 11.)
Check the machine’s environment. Conditions such as high
temperatures and high humidity can increase the amount of
background shading. (See Choosing a location on page 34.)
The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 71.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 74.)
Page skewed
Make sure that the paper or other print media is loaded correctly in
the paper tray and that the guides are not too tight or too loose
against the paper stack.
Set the paper guides correctly. (See Loading paper in the paper tray
on page 6.)
The paper tray may be too full.
If you are using the manual feed slot, see Loading paper in the
manual feed slot on page 7.
Check the paper type and quality. (See Acceptable paper and other
print media on page 11.)
Ghost
Make sure that you use paper that meets our specifications. Rough-
surfaced paper or thick paper may cause the problem. (See
Acceptable paper and other print media on page 11.)
Make sure that you choose the correct media type in the printer driver
or in the machine’s Paper Type menu setting. (See Acceptable paper
and other print media on page 11 and Basic tab in the Software
User’s Guide on the CD-ROM.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 74.)
The fuser unit may be contaminated. Call your Brother dealer for
service.
Examples of poor print
quality
Recommendation
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4