How to get help – Blade ICE RACKSWITCH G8000 User Manual
Page 7
BLADE OS 5.1 BBI Guide
BMD00139, November 2009
: Preface
7
How to Get Help
If you need help, service, or technical assistance, call Blade Network Technologies Technical
Support:
US toll free calls: 1-800-414-5268
International calls: 1-408-834-7871
You also can visit our website at the following address:
p://www.bladenetwork.net
Click the Support tab.
The warranty card received with your product provides details for contacting a customer
support representative. If you are unable to locate this information, please contact your reseller.
Before you call, prepare the following information:
Serial number of the switch unit
Software release version number
Brief description of the problem and the steps you have already taken
Technical support dump information (# show tech-support)